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48px);position:fixed;top:88px}.tour-card-left{left:24px}.tour-card-right{right:24px}.tour-topline{justify-content:space-between;align-items:center;gap:16px;display:flex}.tour-topline>span{color:var(--green);letter-spacing:.11em;text-transform:uppercase;font-size:.65rem;font-weight:850}.tour-topline button{color:var(--muted);cursor:pointer;background:0 0;border:0;padding:3px 0;font-size:.66rem;font-weight:750}.tour-progress{grid-template-columns:repeat(9,1fr);gap:5px;margin:18px 0 21px;display:grid}.tour-progress span{background:#e2e8e5;border-radius:3px;height:4px}.tour-progress span.active{background:var(--green)}.tour-count{color:var(--muted);margin-bottom:8px;font-size:.62rem;font-weight:750}.tour-card h2{letter-spacing:-.04em;margin-bottom:13px;font-size:clamp(1.45rem,4vw,2rem);line-height:1.16}.tour-explanation{color:#4f5f58;margin-bottom:19px;font-size:.85rem;line-height:1.6}.tour-value{border-left:3px solid var(--mint);background:var(--green-soft);border-radius:7px;padding:14px 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28px;gap:8px}.criterion-row .change{grid-column:2/4}.review-header{align-items:flex-start}.review-score .score-ring{display:none}.transcript>div.agent{margin-left:10px}.follow-up-row{grid-template-columns:1fr}.draft-actions{flex-direction:column;align-items:stretch}.primary-button{width:100%}.tour-layer{align-items:end;padding:12px}.tour-card{border-radius:14px 14px 10px 10px;padding:21px}.tour-card-guided{width:calc(100vw - 24px);max-height:55vh;inset:auto 12px 78px;overflow-y:auto}.tour-spotlight{border-radius:10px}.tour-actions{align-items:stretch}.tour-actions button{flex:1}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
